we shouldn’t have had to transition but if you didn’t know they were doing this then you probably haven’t tried to play the game within the last 5 years
I’m one of those people. I haven’t played in years. I may never have played again. I only found out because my daughter is now at an age where she asked if we could play together. I received no notice from Microsoft and I don’t do social media so it was a complete surprise to me when I couldn’t log in, then find out through their support that I had lost access to something I had legally paid for.
I sincerely doubt you received no notice from Microsoft. I received multiple emails from them, even though I didn’t play back then. If I hadn’t transitioned I’m pretty sure they would’ve kept sending me emails.
Doubt all you like. I checked multiple times after opening a ticket to make sure I hadn’t missed something. I would actually be a lot less annoyed with them if I had.
Nope, it was Gmail and I know it’s the correct account because I have other emails regarding that account going back a few years including confirmations and a password reset.
I did check spam at the time. I really tried to give them the benefit of the doubt but all I can figure is my account slipped through some weird crack. It’s likely I never would have even known if it weren’t for my kid asking me one day if we could play together.
I’m just pointing out misinformation. Me (and many others) received plenty emails from Microsoft. I doubt that they only sent them to some people and not others.
yeah I just wanted to say the “we shouldn’t have had to transition” but I didn’t want the hivemind to get mad at me if I didn’t add a negative to the end
I did. Unfortunately the chain ended with repeated canned responses to me that the grace period had ended and the only way I could get access again was to repurchase the game.
I believe that you didn’t receive any notices, but I think that’s an exception rather than the rule, there was probably something wrong going off on their side. I personally received several emails, they were getting kinda annoying, to be honest.
we shouldn’t have had to transition but if you didn’t know they were doing this then you probably haven’t tried to play the game within the last 5 years
I’m one of those people. I haven’t played in years. I may never have played again. I only found out because my daughter is now at an age where she asked if we could play together. I received no notice from Microsoft and I don’t do social media so it was a complete surprise to me when I couldn’t log in, then find out through their support that I had lost access to something I had legally paid for.
I sincerely doubt you received no notice from Microsoft. I received multiple emails from them, even though I didn’t play back then. If I hadn’t transitioned I’m pretty sure they would’ve kept sending me emails.
Doubt all you like. I checked multiple times after opening a ticket to make sure I hadn’t missed something. I would actually be a lot less annoyed with them if I had.
Were you using a weird email provider? Maybe the emails were sent to spam. Or you were looking in the wrong email.
Nope, it was Gmail and I know it’s the correct account because I have other emails regarding that account going back a few years including confirmations and a password reset.
I did check spam at the time. I really tried to give them the benefit of the doubt but all I can figure is my account slipped through some weird crack. It’s likely I never would have even known if it weren’t for my kid asking me one day if we could play together.
You come off sounding like an ass.
I’m just pointing out misinformation. Me (and many others) received plenty emails from Microsoft. I doubt that they only sent them to some people and not others.
I got no notice. I’ve got an alpha account.
yeah I just wanted to say the “we shouldn’t have had to transition” but I didn’t want the hivemind to get mad at me if I didn’t add a negative to the end
You could put in a support ticket explaining your situation. It would probably get resolved as this was an honest mistake.
I did. Unfortunately the chain ended with repeated canned responses to me that the grace period had ended and the only way I could get access again was to repurchase the game.
No, MS doesn’t care. Had to rebuy for my daughter.
I believe that you didn’t receive any notices, but I think that’s an exception rather than the rule, there was probably something wrong going off on their side. I personally received several emails, they were getting kinda annoying, to be honest.