And how can this be improved ? Should “normies” be pushed into RTFM or ELI5 ?

  • jbrains@sh.itjust.works
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    2 years ago

    If you are dissatisfied with the free thing I gave you, then I am happy to send you a refund of your purchase price. 🤷‍♂️

    That’s my preferred strategy.

    UPDATE: Before any angry cards and letters, let me clarify. When I reply this way, I learn a lot about the person I’m talking to, including whether they are prepared to have a reasonable conversation about this complex matter. The response I’m hoping for is “Well played.”, because that tells me that they recognize how ridiculous we are both being. I can work with them.

    If they are merely having a tough time and needed to vent, then they’ll notice that and we can move forward.

    If they are truly that entitled, then I don’t mind what happens next, because they would probably never have accepted any help I could offer them, anyway.

  • Melllvar@startrek.website
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    2 years ago

    Not only is it normalized, but it’s being weaponized. See, for example, the recent XZ backdoor which was equal parts hacking and a psi-op against the maintainer.

  • SeaJ@lemm.ee
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    2 years ago

    I don’t think I’d ever complain directly to the maintainer. I often do find instructions that are essentially The Rest of the Fucking Owl but you go to the community for help and then give up when 90% of them act like you are an idiot for even asking.

  • Nutomic@lemmy.ml
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    2 years ago

    It was always normalized, but recently there seems to be more backlash from maintainers.

  • MigratingtoLemmy@lemmy.world
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    2 years ago

    Who is this little shit who can’t Google how to format a USB drive securely? If dd isn’t enough, there’s plenty of methods documented online.

    Fuck such people. Off to the maintainers blacklist they should go

  • Omega_Haxors@lemmy.ml
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    2 years ago

    God knows no wrath like a slightly inconvenienced and intellectually humiliated liberal.