If your billing is too complicated to be accurately described to your customers, then you may have put yourself in a situation where you are incapable of being honest with your customers. That’s on you.

It’s the job of regulators to ensure that you are honest with your customers; therefore, they can reasonably forbid you from having billing so complicated that it cannot be described accurately.

“We don’t know what they are until we charge you.”

Can’t wait to try this during tax season next year

Funny, it was never too hard when they billed me.

I think that’s the point?

They need to do a reset of their pricing them. Figure it out again from the ground up.

I pay exactly what my isp advertises never a cent more.

I live in a third world country.

It’s a simple solution, Comcast. Don’t charge any fee you aren’t willing to spend the effort to disclose.

Nonono it’s easy to charge you, it’s just hard to disclose it. Duh

They will just have to create a fee to “cover the costs” of having to tell you what they are going to charge you.

There’s an easy fix, just don’t allow charging any fees that aren’t listed along with the advertised price. See? Very simple. They’ll figure out how to list them thereafter, believe in them.

“The label hasn’t even reached consumers yet, but Comcast is already trying to create loopholes.” Is anyone surprised? I’m not a huge fan of Google’s privacy practices, but their Fiber service is outstandingly easy to use and fast. I’m lucky to live in Kansas City though…