Cross posted from https://hexbear.net/post/9006467

A Sycamore Township man said a mandatory software update on his Volkswagen Jetta appeared to trigger a cascade of malfunctions, leaving key safety features and the infotainment system not working properly. A dealership then told him it would cost $1,600 to diagnose and repair:

  • IphtashuFitz@lemmy.world
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    14 hours ago

    As soon as the dealer quoted $1600 to fix I’d whip out my phone right there and call the state Attorney Generals office and file a consumer affairs complaint against both Volkswagen and the dealer.

  • FineCoatMummy@sh.itjust.works
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    2 days ago

    Nevermind cars! I have a strict policy that companies may not reach into my devices remotely and do things. For EVERY thing I own. Cars AND non-cars!

    Pull, not push.

  • CallMeButtLove@lemmy.world
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    3 days ago

    Volkswagen should fix that shit for free. I can’t tell you how pissed off I’d be if some random OTA update bricked my car.

  • NauticalNoodle@lemmy.ml
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    2 days ago

    I’ve said it before, I’ll say it again. I’m pretty sure my next car will be used.

    [edit] sorry, I mean “Pre-owned”. Don’t flame me.

        • DecentM@lemmy.blahaj.zone
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          1 day ago

          Ohh so like buying new is superior? Nah. I mean for some things like hard drives (for PCs) or smartphones there’s good reasons to do that (could have malware on it), but cars or appliances I’d think that someone who thinks buying new is superior is dumb. If the thing is well maintained, you’re getting something from a device class leagues above what you’d get new. Plus modern machines are full of cloud crap that makes it break after a few years when the manufacturer pulls the plug on the servers. Used is king!

          • blackbrook@mander.xyz
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            16 hours ago

            I was joking, but yeah i agree. There’s times I’ve gone to great pains to find an old version of a thing to buy.