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I’ve had more than one person I work with take screenshots of their desktop, paste them into a word document, then attach the word document to an email to get me to help them with their problem. This has the same energy.
Used to work in a place where, to get credentials, a used would need to simple send an email from their mail servers and would be enough… One of them would write a fancy Please add used x letter, print it, have the Head of Whatever sign it, scan it onto non-OCR pdf, then mail it… joy.
